Chums – HealthCheck and Opportunities

Finding growth opportunities for Chums

We were asked to undertake a full assessment of the Chums ecommerce and multi-channel business so as to find practical opportunities for growth. Our HealthCheck delivered:

–    Clear benchmarks of ecommerce performance

–    32 potential initiatives

–    12 costed and scoped priority initiatives focussed on leveraging their existing infrastructure

We worked with Chums to implement the prioritised initiatives from the HealthCheck